Project Manager North America (m/f/d)

Tasks and Duties

• Responsible for planning, implementing and delivering customer projects
• Understand customer business requirements and configure cloud systems to meet their specific needs
• Maintain excellent customer service approach when communicating with the customer (telephone, e-mails, remote sessions), customer relationship management
• Documentation creation and maintenance (installation logs, test logs, configuration plans, etc.)
• Support computer system validation for life sciences companies
• Implement customer training courses both onsite and remote
• Collaborate closely with a development team and/or other departments when required to assure customer success
• Contributes to the continuous improvement of our products and their quality
• Present biomedion software solutions to customers online, in-person and at industry events
• Domestic (and even) international travel will be required
• Other duties as assigned

Requirements

• Project management experience in the life sciences industry
• Bachelor’s degree, minimum
• Knowledge of document management systems and user experience in PM-Methodology. Strong IT and technology skills experience working with MS Project or equivalent
• Highly skilled in regulatory topics within the life sciences arena and ability to keep current with new regulations and requirements
• Ability to work in a flexible atmosphere in genuine cooperation with customers, sales staff and developers
• Ability to produce valid analysis results and solve customer problems, primarily at home using computers, remote connections to other computing resources, and other hardware
• Ability to work autonomously with high self-motivation and responsibility
• Excellent communication skills, oral and written
• Ability to explain complex concepts in a concise manner
• Ability to work independently but at the same time be a great team player and collaborate within a small, close-knit team
• Willingness to “wear multiple hats”

What we offer

• A working environment that embraces a collaborative, flexible startup mentality
• Ability to work across many teams on different projects
• A chance to be a member of a talented team
• An open, positive, and respectful company culture
• Flexible working hours
• Working with up-to-date development methods and cutting-edge technologies

Compensation

In addition to your salary and attainable commissions, you will also have the following benefits:

• Flex Time
• Bonus
• Vacation Time
• Paid Holidays
• Health Care Coverage
• 401 (k)

Desirable but not required

• Experience in computer system validation in the pharmaceutical industry (e.g. GAMP5)
• Experience in quality management
• Experience with clinical management systems
• Experience with regulatory management systems
• Experience working with pharmaceutical or life science companies